OHS Global Inc. Job Board
Social Media Coordinator
Description
Navigate is many things: a hospitality brand agency, digital studio, idea incubator. But really, we’re just people with a passionate appreciation for amazing experiences—be it a restaurant, hotel, or something a lot harder to label. So why are we here? To help build the brands we’re dying to experience for ourselves.
The Role
The Social Media Coordinator is a highly organized, collaborative doer who helps our design team and clients bring content to life across channels. This role owns the content calendar, coordinates asset requests and approvals, publishes on schedule, monitors performance, and leads social listening to surface insights and opportunities. You’ll work closely with designers, copywriters, and account leads to keep campaigns moving—ensuring every post looks great, says the right thing, and lands on time.
You’re deadline-driven, detail-obsessed, and proactive in communicating status. You’re a strong collaborator but also a self-starter who can operate independently and keep multiple brand calendars humming.
Responsibilities
- Content Calendar Ownership: Build, maintain, and circulate weekly/monthly content calendars across platforms (Instagram, Facebook, TikTok, LinkedIn, X), aligning with brand campaigns, promotions, and important dates.
- Coordination with Design Team: Create clear briefs, collect copy, request assets, track versions/approvals, and ensure final files meet channel specs.
- Publishing & Scheduling: Upload, tag, and schedule posts using tools like Later, Buffer, Hootsuite, or native platform schedulers; double-check links, captions, and UTMs.
- Community Management: Monitor comments, DMs, and mentions; triage to the right team member; maintain brand voice guidelines in responses.
- Social Listening: Track brand, competitor, and industry conversations; flag trends, influencer opportunities, UGC, and reputational issues; prepare weekly highlights.
- Performance Snapshots: Pull platform analytics and create simple reports (weekly/biweekly) with key metrics, learnings, and quick optimizations.
- Asset & Library Admin: Keep content, captions, and approvals organized in shared folders/boards; maintain naming conventions and metadata.
- Content QA: Proofread copy, check formatting, verify tags/handles/hashtags, ensure accessibility (alt text, subtitles) and brand compliance.
- Campaign Support: Assist with launches, contests, and paid/organic rollouts by coordinating timelines, deliverables, and checklists.
- Light Copy & Edits: Draft/adjust captions, resize assets, and perform basic image/video tweaks (e.g., cropping, trimming, thumbnails) when needed.
Qualifications
- 1–3 years experience in social media coordination or digital marketing (agency or multi-brand environment preferred).
- Demonstrated experience building and maintaining content calendars and shipping posts on schedule across multiple platforms.
- Comfortable with scheduling/analytics tools (Later, Buffer, Hootsuite, Sprout, Meta Business Suite) and Google Workspace (Docs, Sheets, Drive).
- Basic familiarity with Canva and/or Adobe Creative Cloud (Photoshop, Illustrator, Premiere or Rush) for light edits a plus.
- Strong written communication with sharp attention to detail, proofreading, and brand voice alignment.
- Social listening know‑how, including competitor tracking, trend spotting, and UGC sourcing.
- Organized multi-tasker with excellent follow-through in a fast-paced, collaborative team.
- Hospitality experience or interest is a bonus.
Position Details
- Job type: Part-time (~20+ hours/week)
- Schedule: Flexible hours with some overlap for team/client check-ins; occasional evening/weekend monitoring for key launches.
- Location: Hybrid — 2 days @ 1910 Yonge Street, Toronto
Compensation
$20.00 - $35.00 per hour